Monday, February 25, 2008

Learn to Pack the Collegeboxes Way

This year we want to make sure every customer is properly prepared for pickup. This means being packed with all items labeled properly. Personally, I'm a visual learner. So...we decided to make a packing video. You'll also like to know that the video recently won an Academy Award for "Best Video in the Instruction of Packing" last night at the Oscars.

Friday, February 22, 2008

Make a monster when you flyer


Our campus manager program is the life blood of our business. Here's an idea, instead of hanging up posters in the student center -- MAKE A FLYER MONSTER...

Note: In this example we used the Storage Bill of Rights as our poster of choice. You can substitute this poster with others such as the standard Collegeboxes poster.

Thursday, February 21, 2008

B-B-B-B-Barcoding

That's right. It's time to tell you about everything that's new for Collegeboxes 2008:
  • Barcoding on EVERY item (customer prints label, we scan it at pickup)
  • Real-time package tracking for customers on their collegeboxes.com account (just like UPS)
  • The Starter Kit -- a convenient box with 5 double-walled boxes, tape, markers, label pouches, and everything else you need to use our service. We even ship the entire kit to you prior to move-out.
  • Improved customer communications
Last but not least, we're introducing the customer Storage Bill of Rights. No, it's not written by the founding fathers, but it is meant to let you (our customer) know that we are serious about delivering a great service.


And the winner is...


Congrats to Carolyn Winters from Boston University. She is the winner of our Winter 2008 "We're Listening" customer survey.

Over the past month, we've opened our ears to our customers. They told us what they liked, what they don't, and what we can do better. Thank you for speaking out. We hope our 2008 service reflects your feedback.

--josh

Monday, February 18, 2008

Rent a Box Sweepstakes



Want to win a pair of tickets to Rent the musical? We're giving a ton of tickets this Spring and we want you to win. Go to rent.collegeboxes.com to enter. Good luck.